Overview
Historically in labor relations, the enemy is always on the other side. This certificate program takes a different approach, aiming to help you see the value from both perspectives, with a focus on answering the question, “What does the other side need?”
Designed to help both new and seasoned managers and union representatives deal effectively with labor relations, the courses address aspects of collective bargaining in the United States and provide a framework for addressing labor and employer conflict in the workplace.
The program begins with a focus on establishing a foundation in collective bargaining for analysis of one’s role within the union environment. It then moves into a close look at contract negotiation, including the key skills you need to cost out a contract during tense and fast-moving negotiations. The last two courses provide a time-tested, comprehensive method to address workplace conflict from the grievance through arbitration.
How It Works
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Key Course Takeaways
- Perform effectively in your role in administering collective bargaining agreements
- Negotiate a labor agreement
- Use costing tools to calculate the value of any collective bargaining contract and make counterproposals to gain mutual agreement
- Prepare and present grievances in a strategic manner
- Develop skills and structure to prepare and present in an arbitration hearing
Download a Brochure
Not ready to enroll but want to learn more? Download the certificate brochure to review program details.“This program offered invaluable exposure to and practice in the various aspects of Labor Relations that would’ve otherwise taken years to experience first-hand. I feel more prepared and confident to participate in discussions with my more experienced union leaders. This foundational knowledge will allow me to have a voice or a seat at the table, much sooner than I could’ve initially hoped.”
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Labor Relations
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