Overview
How It Works
Format
All Online
Time Commitment
3 months with 3-5 hours of study per week
Cost
$0
Learn From Top Minds
Courses are developed by Cornell faculty.
Power Your Career
Gain today’s most in-demand skills to stand apart.
Flexibility Fits Your Life
Learn on your schedule without stepping out of your job.
Small-class Experience
Participate in facilitated discussions and live sessions with industry peers.
Real-world Projects
Apply learnings and insights to your work to make an impact right away.
Personalized Feedback
Enjoy meaningful feedback on assignments from expert facilitators.
Format
All Online
Time Commitment
3 months with 3-5 hours of study per week
Cost
$0
Learn From Top Minds
Courses are developed by Cornell faculty.
Power Your Career
Gain today’s most in-demand skills to stand apart.
Flexibility Fits Your Life
Learn on your schedule without stepping out of your job.
Small-class Experience
Participate in facilitated discussions and live sessions with industry peers.
Real-world Projects
Apply learnings and insights to your work to make an impact right away.
Personalized Feedback
Enjoy meaningful feedback on assignments from expert facilitators.
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Key Course Takeaways
- Evaluate the opportunities and challenges AI presents for the hospitality industry
- Apply machine learning, generative AI, and automation to help streamline operations and decision making
- Explore how predictive analytics can help you optimize the customer experience and improve employee and operations performance
- Work with large language models to perform cross-program computations, create custom reports, and enhance accuracy and efficiency
- Utilize AI to generate and refine communications, such as responses to consumer reviews, documents, reports, and emails
- Scrape customer reviews using specialized tools and build custom solutions through robotic process automation
- Create and deploy a virtual assistant powered by GenAI
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‐ Chorten W.
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AI in Hospitality
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