Course list

People may assume that it's employee satisfaction or commitment to their job that promotes higher performance, but it's engagement. In this course, you will examine the foundational drivers of engagement and explore the components of successful engagement initiatives. When completed, this course will help you identify strategies for bringing about engagement in organizations.

In companies where 60-70% of employees are engaged, shareholder returns are approximately 24%. Compare that to companies where only 50-60% of employees are engaged: shareholder returns are as low as approximately 5%. Similarly, teams with high engagement experience 4.1% turnover, as opposed to approximately 14.5% turnover for teams with low engagement.  These figures clearly illustrate the significant impact that managers and HR professionals can have if they better understand what impacts the engagement of employees.

  • Dec 17, 2025
  • Dec 31, 2025
  • Jan 14, 2026
  • Jan 28, 2026
  • Feb 11, 2026
  • Feb 25, 2026
  • Mar 11, 2026
In this course, you will learn about perceptual and psychological processes that impact the way that individuals interact with people who are demographically dissimilar from them. You will examine psychological processes that impact personnel decision making within organizations. This understanding will help HR professionals to design better practices and will help line managers to more effectively leverage the potential among employees from diverse backgrounds.

The course will also help you understand why “Diversity” is now often referred to as “Diversity & Inclusion” by explaining what inclusion is and how it differs from diversity. Why is inclusion so important, and what are its building blocks?
  • Dec 17, 2025
  • Dec 31, 2025
  • Jan 14, 2026
  • Jan 28, 2026
  • Feb 11, 2026
  • Feb 25, 2026
  • Mar 11, 2026

The management of diversity, equity, and inclusion has evolved from "counting the numbers" to "making the numbers count." Organizations that no longer look at inclusion as having a good mix of diverse people, but as a way to fully engage employees, partners and customers have an opportunity to compete globally. Diversity, equity, and inclusion must be embedded in an organizational culture to make a positive impact on performance.

This course, based on the expertise of Cornell University Professor Lisa Nishii, differentiates diversity from inclusion and how organizations often miss the real opportunity. Students assess three levels of inclusion and identify evidence that can be used for each level to assess presence and effectiveness. HR executives and leaders share their perspective on diversity and inclusion and how they made the shift to inclusion at organizational, managerial and work group levels.

  • Dec 17, 2025
  • Dec 31, 2025
  • Jan 14, 2026
  • Jan 28, 2026
  • Feb 11, 2026
  • Feb 25, 2026
  • Mar 11, 2026

Inclusion is a relational construct. It's ultimately about how your team functions and performs based on the quality of social connections, openness to learning, agility, and depth of decision making. How can you foster greater inclusion within your workgroup? Throughout these modules, you will be asked to reflect upon your own experiences and apply the lessons in the modules in your own role.

You will examine the concept of climate, specifically inclusive climates, as well as learn about the specific behaviors and skills you need to demonstrate in order to be successful in shaping an inclusive climate.

  • Dec 17, 2025
  • Dec 31, 2025
  • Jan 14, 2026
  • Jan 28, 2026
  • Feb 11, 2026
  • Feb 25, 2026
  • Mar 25, 2026
In this course, you will learn how to make a focus on disability an explicit part of your overarching business strategy. Starting with a broad overview of the role HR professionals play in addressing workplace disability issues, you will learn about important areas for proactive attention that contribute to people with disabilities thriving in the workplace and minimize disability discrimination across the employment process. You will discuss the importance of workplace and workforce participation for people with disabilities, employers, and the business case for aligning a focus on disability with a company's strategic human-capital, talent management, and customer-service imperatives. You will also dive into the implications of effective HR policies and practices in the recruitment and hiring process, career development and retention initiatives, and compensation and benefits programs. Finally, you will utilize metrics and analytics to measure progress on effective disability workplace policies and practices to realize the benefits of maximizing the participation of talented people with disabilities in your organization.
  • Jan 14, 2026
  • Feb 11, 2026
  • Mar 11, 2026
  • Apr 8, 2026
  • May 6, 2026
  • Jun 3, 2026
  • Jul 1, 2026

It's estimated that approximately one in six people in the United States are now considered to be neurodivergent. Yet nearly 40% of neurodivergent adults are unemployed or underemployed compared to their age peers. Promisingly, in recent years, companies in technology and other industries have come to recognize neurodiverse individuals as a valuable workforce resource, and they have responded by actively recruiting this largely untapped talent pool.

This course provides an overview of emerging Neurodiversity at Work employment programs and outlines the implications for HR policies and practices. Course topics include background information about autism and neurodiversity; models of effective recruitment, screening, and onboarding; supervisor training and support; best practices for career progression, advancement, and retention; and strategies for building a broad array of internal and external support systems.

  • Jan 28, 2026
  • Mar 25, 2026
  • May 20, 2026
  • Jul 15, 2026
  • Sep 9, 2026
  • Nov 4, 2026

In recognition of the strong association between employee engagement and performance, many companies have used or considered using engagement surveys. However, many of these efforts are off-the-shelf engagement surveys that are not fully leveraged or tailored to an organization's specific wants and needs or tied into performance management. The purpose of this course is to help managers understand the difference between an average, generic engagement effort and one that has the potential to really drive superior organizational performance. Students will explore the importance of aligning engagement with the organization's strategic goals, review data collection and analysis considerations, and will analyze methods of using engagement data to drive organizational change at the line manager and broader organizational levels.

In this course, you will examine how organizations that are recognized as leaders in this field integrate practices that heighten employee engagement, and find ways to adapt those best practices for your own use. Cornell University Professor Lisa Nishii offers a research-based learning experience that can position leaders to more effectively better navigate the popular (but often misunderstood) area of employee engagement.

  • Dec 17, 2025
  • Dec 31, 2025
  • Jan 14, 2026
  • Jan 28, 2026
  • Feb 11, 2026
  • Feb 25, 2026
  • Mar 11, 2026
In this course, developed by Professor Diane Burton, Ph.D. of Cornell University's ILR School, you will learn the skills necessary to reassert your HR role as a trusted, neutral advisor to employees at all levels within your organization. Students will develop coaching skills and learn how to foster a coaching culture while managing organizational HR needs with the most effective response for each situation.
  • Dec 17, 2025
  • Dec 31, 2025
  • Jan 14, 2026
  • Jan 14, 2026
  • Jan 28, 2026
  • Feb 11, 2026
  • Feb 25, 2026

How It Works

I have always been passionate to voice the voice of the unheard and provide an opportunity to bring everyone to the table. This certificate gave me the experience, tools and skills to do so... It was exactly what I needed.
‐ Josiah E.
Josiah E.

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