Course list

Healthcare delivery continues to be in a state of constant change and as a result, today's healthcare leaders must transform the way their organizations respond to and lead change initiatives. In this course, professionals will “reset” their thinking around how best to understand, measure, implement, and lead successful change initiatives.

Leaders will assess their current culture, map out the ideal future state, create a business strategy consistent with the organization's vision and values, and ultimately implement the strategies or business processes needed to affect and support the organizational culture they want.

  • Jun 3, 2026
  • Jul 15, 2026
  • Aug 26, 2026
  • Oct 7, 2026
  • Nov 18, 2026
  • Dec 30, 2026

Healthcare organizations and the physicians who run them often approach the task of management in much the same way as they approach a patient: they quickly identify symptoms or problems, make a diagnosis or analysis, and develop a treatment plan or solution. While this technique may work when making decisions about day-to-day operations, it's inadequate for evaluating the overall health of an organization and for making long-term survival plans. Effective strategic planning requires healthcare managers to shift their perspective from being a service organization to being a business.

This course teaches you several models to help you lay the foundations of a strategic plan based on the existing strengths, weaknesses, opportunities, and threats facing your organization. Ultimately, you will learn how to collect the right data to help you evaluate whether to invest in, discontinue, or develop certain products and services to ensure any strategic plan you devize will be profitable and in alignment with your organization's mission and vision.

  • May 6, 2026
  • Jun 17, 2026
  • Jul 29, 2026
  • Sep 9, 2026
  • Oct 21, 2026
  • Dec 2, 2026

Many medical groups develop strategic plans that are never implemented because the plans did not articulate how to measure progress, did not assign resources to do the work, and did not consider how to report on the goals.

This course asks you to apply organizational information you've gathered using analysis tools such as SWOT, BCG, and Porter's Five Forces to develop a strategic plan that includes specific details about who, what, when, where, and how to work on each of the agreed-upon strategic goals.

Ultimately, this course will equip you with the tools to be able to develop a comprehensive strategic plan that involves the right stakeholders and that aligns with your organization's core mission and values.

  • May 20, 2026
  • Jul 1, 2026
  • Aug 12, 2026
  • Sep 23, 2026
  • Nov 4, 2026
  • Dec 16, 2026

The American healthcare system is continuously in flux and requires adaptability from those working in the industry. As a leader, it's also imperative that you make your organizations efficient and safe; improving quality is job number one. This unique balance of priorities requires healthcare leaders to ensure that everyone across the organization is in support of and working towards achieving new initiatives that will secure organization's competitiveness into the future.

In this course, you will learn how to prepare your organization for change at the individual, departmental, and organizational level by focusing on communication and the development of a change management plan.

  • Jun 3, 2026
  • Jul 15, 2026
  • Aug 26, 2026
  • Oct 7, 2026
  • Nov 18, 2026
  • Dec 30, 2026

The ability to make effective and timely decisions is an essential skill for successful executives. Mastery of this skill influences all aspects of day-to-day operations as well as strategic planning. In this course, developed by Professor Robert Bloomfield, Ph.D. of Cornell University's Johnson Graduate School of Management, you will hone your decision-making skills by following a methodology based on tested actions and sound organizational approaches. You will leave this course better equipped to confidently tackle any decision large or small, and you'll do so in a way that creates the optimal conditions for success.

  • May 6, 2026
  • May 20, 2026
  • Jun 3, 2026
  • Jun 17, 2026
  • Jul 1, 2026
  • Jul 15, 2026
  • Jul 29, 2026
In today's workforce, adaptation and responsiveness are key elements in the success for an organization. As turnaround times shorten and demands increase, organizations must leverage teams to reach strategic goals and fulfill initiatives. Based on the expertise and research of Kate Walsh, PhD, students in this course will diagnose team needs, set expectations for development, utilize conflict to augment change, and build team autonomy to support leaders in embracing a more strategic focus.
  • May 6, 2026
  • May 20, 2026
  • Jun 3, 2026
  • Jun 17, 2026
  • Jul 1, 2026
  • Jul 15, 2026
  • Jul 29, 2026

One of the challenges organizations face today is how to innovate. Innovation has become the modus operandi of organizational life. Every organization needs to innovate quickly to stay competitive. But what does “innovation” really mean?

In simple terms, innovation is the practical application of creative ideas to drive organizational results; innovation results in something useful that benefits the organization. In this course, Cornell University's Professor Samuel Bacharach, Ph.D., clears away common misconceptions about the mystery surrounding this popular buzzword and identifies how individuals can harness creative energy to drive innovative results. Students will identify strategies for encouraging divergent thinking and examine methods of fostering a culture of innovation.
  • May 6, 2026
  • May 20, 2026
  • Jun 3, 2026
  • Jun 17, 2026
  • Jul 1, 2026
  • Jul 15, 2026
  • Jul 29, 2026

Being able to negotiate is a practical, everyday skill that is critical for anyone working within an organization. The good news is it's a skill you can practice and master. Negotiation skills are ones you can use in any context and, once you master the behaviors of effective negotiation, you will use all the time. In this course, developed by Cornell University's Professor Samuel Bacharach, Ph.D., you will develop an awareness that every conversation is a negotiation, and you will identify the critical components of effective negotiation.

  • May 6, 2026
  • May 20, 2026
  • Jun 3, 2026
  • Jun 17, 2026
  • Jul 1, 2026
  • Jul 15, 2026
  • Jul 29, 2026

All leadership is change leadership. Good leadership isn't about stagnation; it's about moving ahead. In this course, Cornell University's Professor Samuel Bacharach, Ph.D., explores the fundamental, practical skills that effective leaders have mastered.

Effective change leaders do three things; they anticipate where things are moving, they facilitate the implementation of change, and they sustain momentum by taking charge and moving things ahead. Great change leaders know how to be both proactive and reactive, as Professor Bacharach explains. Students in this course will examine their own leadership styles and practice skills that will help them translate ideas into organizational results, find ways to overcome organizational inertia, and examine strategies for overcoming individual resistance to change.

  • May 6, 2026
  • May 20, 2026
  • Jun 3, 2026
  • Jun 17, 2026
  • Jul 1, 2026
  • Jul 15, 2026
  • Jul 29, 2026

Leaders at every level need to be able to execute on their ideas. In virtually every case, this means that leaders need to be able to persuade others to join in this execution. In order to do so, understanding how to create and utilize power in an organization is critical.

In this course, developed by Professor Glen Dowell, Ph.D., of Cornell University's Johnson Graduate School of Management, students will focus on their personal relationship with power as well as how power works in their organization and social network.

 

Project Management Institute (PMI®) Continuing Certification: Participants who successfully complete this course will receive 6 Professional Development Units (PDUs) from PMI®. Please contact PMI ® for details about professional project management certification or recertification.

 

  • May 6, 2026
  • May 20, 2026
  • Jun 3, 2026
  • Jun 17, 2026
  • Jul 1, 2026
  • Jul 15, 2026
  • Jul 29, 2026

Coaching is about building relationships—and it's essential in order for your organization to move forward together to achieve better results. Being an effective coach requires skills that can be practiced and mastered, including listening, building credibility and trust, and showing empathy. In this course, Cornell University's Dr. Samuel Bacharach, will help you distinguish between coaching and traditional supervision. You will identify the five functions of coaching and the rules for having coaching conversations. Finally, you will examine some of the classic coaching mistakes that people often make and identify how you can avoid repeating those mistakes yourself.

  • May 6, 2026
  • May 20, 2026
  • Jun 3, 2026
  • Jun 17, 2026
  • Jul 1, 2026
  • Jul 15, 2026
  • Jul 29, 2026

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